UX / UI / SERVICE DESIGN
Jenna Law fuses UX, UI & Service Design to create better solutions, products & experiences for your users.
Director Level
Trusted by global brands for over 12 years to evolve their design & digital products and services.
Award Winning
Collaborated on award winning projects, revered for user focussed research and innovative solutions.
Future Thinking
Applying design to thinking & thinking to design, looking beyond limitations of current devices and technology.
CONSULTANT SERVICES
Business Innovation
Identifying intelligent business, product or service opportunities
Establishing an experience USP is a critical differentiator in today’s world.
– Competitor analysis
– Heuristic evaluations
– Ideation brainstorming / collaboration
– Trend / technology insights
– Pitch / investor presentations
User Insights
Uncovering user needs, wants, goals and aspirations.
Understanding your users is key to success and retention.
– Ethnographic research
– Personas / empathy maps
– Customer journeys / user flows
– User testing
– Stakeholder workshops
Experience Strategy
Making your brand more human to increase engagement
I can help shape your brand experience to feel more authentic and personal.
– Service design
– Experience principles / playbooks
– Employee engagement
– Service blueprints
Design Moments
Creating end-to-end cohesive touchpoints that meet business & user needs.
Together we can design and build moments that differentiate you in the market.
– Web / app UI design
– Wireframing / prototyping
– Graphic / brand concepts
– Interaction / environmental explorations
– Multi-sensorial design thinking (Voice / VR)
Jenna Law
I believe design + technology are meaningful tools when used to enhance life, not be the focus of it.
Recent roles
User Experience Director – Wolff Olins
Service Design Director – Eight Inc
UX & Visual Design Lead – Gov.uk
Lead UX Consultant – Possible
Head of Interaction Design – Thomson Reuters
Recent Features
Computer Arts Magazine – Issue 254
Marketing Week
The Web Designer’s Idea Book – Vol 2
Web Designer Magazine – Issue 152
Web Design Index 6
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