UX / UI / SERVICE DESIGN

Jenna Law is an Experience Designer, fusing UX, UI & Service Design to create better solutions & products for your users.

Director Level


Trusted by global brands for over 13 years to evolve their design & digital products and services.

Award Winning


Collaborated on award winning projects, revered for user focussed research and innovative solutions.

Future Thinking


Applying design to thinking & thinking to design, looking beyond limitations of current devices and technology.

CONSULTANT SERVICES

Business Innovation


Identifying intelligent business, product or service opportunities

Establishing an experience USP is a critical differentiator in today’s world.

– Competitor analysis
– Heuristic evaluations
– Ideation brainstorming / collaboration
– Trend / technology insights
– Pitch / investor presentations

User Insights


Uncovering user needs, wants, goals and aspirations.

Understanding your users is key to success and retention.

– Ethnographic research
– Personas / empathy maps
– Customer journeys / user flows
– User testing
– Stakeholder workshops

Experience Strategy


Making your brand more human to increase engagement

I can help shape your brand experience to feel more authentic and personal.

– Service design
– Experience principles / playbooks
– Employee engagement
– Service blueprints

Design Moments


Creating end-to-end cohesive touchpoints that meet business & user needs.

Together we can design and build moments that differentiate you in the market.

– Web / app UI design
– Wireframing / prototyping
– Graphic / brand concepts
– Interaction / environmental explorations
– Multi-sensorial design (Voice /  VR / AR)

WORK GALLERY

Case studies and full portfolio available on request

Jenna Law

I believe design + technology are meaningful tools when used to enhance life, not be the focus of it.

Recent roles

User Experience Director – Wolff Olins
Service Design Director – Eight Inc
UX & Visual Design Lead – Gov.uk
Lead UX Consultant – Possible
Head of Interaction Design – Thomson Reuters

Recent Features

Computer Arts Magazine – Issue 254
Marketing Week
The Web Designer’s Idea Book – Vol 2
Web Designer Magazine – Issue 152
Web Design Index 6

CLIENT FEEDBACK

CONTACT ME

Always interested to hear about new & exciting opportunities and collaborations