Experience Design expert, fusing UX, UI & Product Design to create better solutions & services for your users.

Global Impact

Trusted by international brands for over 15 years to evolve their design & digital products and services.

Award Winning

Collaborated on award winning projects, revered for user focussed research and innovative solutions.

Future Thinking

Applying design to thinking & thinking to design, pushing beyond current limitations.


Business Innovation

Identifying intelligent business, product or service opportunities

Establishing an experience USP is a critical differentiator in today’s world.

– Competitor analysis
– Heuristic evaluations
– Ideation / co-design collaboration
– KPI / success metrics
– Pitch / investor presentations

User Insights

Uncovering user needs, wants, goals and aspirations.

Understanding your users is key to success, conversion and retention.

– Ethnographic  / qual research
– Personas / empathy maps
– Customer journeys / user flows
– User acceptance testing
– Stakeholder workshops

Experience Strategy

Making your brand more human to increase engagement

Helping shape your brand experience to feel more authentic and personal.

– Service design
– Experience principles / playbooks
– Employee engagement
– Service blueprints
– Content / brand strategies

Product & Service Design

Creating end-to-end cohesive touchpoints that meet business & user needs.

Together we can design and build moments that differentiate you in the market.

– Web / app UI design
– Wireframing / prototyping
– Graphic / brand concepts
– Interaction / environmental explorations
– Multi-sensorial design (Voice / VR / AR)


Case studies and full portfolio available on request

Jenna Law

I believe design + technology are meaningful tools when used to enhance life, not be the focus of it.

Recent roles

User Experience Director – Wolff Olins
Product & UX Consultant – Toptal
Service Design Director – Eight Inc
UX & Visual Design Lead – Gov.uk
Head of Interaction Design – Thomson Reuters

Recent Features

Computer Arts Magazine – Issue 254
Marketing Week
The Web Designer’s Idea Book – Vol 2
Web Designer Magazine – Issue 152
Web Design Index 6



If you are looking for product design + UX support, please get in touch.